5 questions for a health professional about speaking in English

Mark is from the Philippines. He’s finished his pharmacy training for which he needed to write regular reports.

Now he works in a pharmacy and wants to focus on speaking skills when interacting with clients.

1. How do you feel about speaking in English?
   Talking with my friends is ok but I’ve noticed that the clients don’t always understand me. That’s embarrassing.

2. What’s the hardest thing about speaking in English?
   I see that my colleagues can explain stuff to clients quickly and clearly and I can’t do that.

3. How do you overcome this?
   I’m doing role plays with my English coach. That’s really helpful.

4. What are your speaking goals?
   I want to speak well so that the clients understand me easily.

5. What’s your advice for others who need to speak in English?
   Watch how your colleagues talk with people and practise copying them. You can do it alone but it’s better to practise with a coach because you get feedback and suggestions.

For more tips on speaking, see here, here, and here.

Do you need to improve your speaking for work, too? I can help you.

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© Christina Wielgolawski